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Message & Music on Hold
Surveys reported that the absence of sound or music during hold time results in an astonishing 60% caller hang-up within the first 60 seconds. Hold Time can be productive for both your business and callers to your company. Why waste dead time when you have a captive audience. According to surveys 88% of consumers prefer hearing a message or music on hold rather than other options when waiting for a call to be answered. Advantages of on-hold messages:
It's important to be flexible We realise that different businesses have different needs so we give you the freedom to choose the music, voice and style. A scripting team is on hand to advise you and a production team will offer creative ideas. A vast library of non-copyright music is available from contemporary to classical music, depending on your preference. Comfort messages with background music are a nice way of letting callers know they've not been forgotten. Bluebox Communications Ltd. can supply the comfort message of your choice in either a female or male voice and with the music style of your choice. TRU SERENITY Bluebox Communications Ltd. offers Tru Serenity, a compact, easier and faster to install solution, which has no moving parts to deteriorate and aligns itself with lifestyle products central to today’s culture. It even excels on power fail. Most CD Players need to be restarted by an engineer. Tru Serenity auto restarts, so downtime and site visits are kept to a minimum. Tru Serenity comes with license free music & messages, so it’s truly plug’n go. Most people are at ease with MP3 use, as well as SD cards in digital cameras, so we offer technology that’s part of everyday life. Tru Serenity is not the first digital MOH unit of its type, but it’s well priced, fast and simple to install and easy to operate. Virtually all of us listen to some form of digital music media in our personal lives, so this is just a natural extension. Tru Serenity is UK manufactured so you can rely on it being in stock. Tru Serenity Benefits:
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| New & refurbished Panasonic, BT and Avaya telephone systems. Bluebox Communications Ltd., Network House, 463 Chorley Old Road, Bolton, Lancashire, BL1 6AH design 2klikz.com |