Call Management

PanaStat Platinum gives you the power to take complete control of your telephone system and not only allows you to monitor how your system is being used, but also how cost-effective it is for your business.  The software can analyse the data it takes from your business system reviewing individual departments, lines, extensions and every call.

With PanaStat Platinum, you can limit costs and optimise the performance of your telephone system by:

• Analysing the most expensive calls
• Monitoring the levels of incoming calls
• Checking how quickly calls are being answered
• Making sure calls aren't being missed
• Identifying abuse or misuse of the system
• Ensuring sufficient cover is provided at peak times
• Managing department responsibilities for incoming and outgoing calls
• Viewing data remotely from a password protected internet or intranet connection

The simple grafical interface makes it easy to conduct any of the above with the familiar Microsoft Outlook® format.

The comprehensive PanaStat Platinum solution is more affordable than you think.  Contact us for more information or click on the logo below to download a full pdf brochure on PanaStat Platinum.

TIM Professional

Designed to work with most modern systems

With our call management software you can limit costs and optimise the performance of your telephone system by:

• Analysing the most expensive calls
• Monitoring levels of incoming and outgoing calls
• Checking how quickly the phone is being answered
• Making sure calls are not being missed
• Identifying abuse or misuse of the telephone
• Ensuring sufficient telephone cover is provided at peak times
• Improving customer service via the telephone
• Setting up cost centres to make departments responsible for their telephone calls
• Managing sales teams responsible for outgoing calls
• Supervising support teams responsible for incoming calls
• Viewing data remotely from a password protected internet or intranet site

Contact us for more information on call management products or click the pdf logo below.